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SEVEN STAGES OF GARMENT CARE

This procedure is designed to encompass the journey of your garment, from threshold  to threshold, ensuring no detail is overlooked.

  • DETAILING

The piece is inspected to establish fabric type and composition techniques.  It then undergoes surface surveying allowing us to locate, identify and  log marks or imperfections. Our experts then temporarily remove or protect buttons, detailing and embellishments in preparation for cleaning.

  • STAIN REMOVAL

Stain removal is one of the most important procedures in our seven-point garment care process. During detailing we identify marks or stains that are unlikely to be eradicated by the standard cleaning process. Our skilled experts then focus on these areas to lift the marks as gently as possible for this, they will draw upon proven traditional methods or advanced modern techniques.

  • CLEANING

After evaluating materials,  construction and detailing our experts pinpoint the most suitable treatment, including hand-cleaning, laundering or dry cleaning.

  • HAND FINISHING

The treatment of your garments does not end with being spotlessly clean. At Star, perfection is our primary benchmark and we ensure these standards are carried through to garment aftercare. Hand-finishing is an essential part of ensuring your shirts, dresses and home textiles look impeccable after cleaning. 

Pressers of the highest standard indivudually finish your garments to your specific requirements.

  • MINOR PERAIRS

During detailing our experts take note of any minor repairs that may need carrying out on your garments. We will then discuss these with you to outline them and factor them into your treatment. With experience and skill, our craftspeople can secure herms, attend to open seams, correct loose buttons and reinstate missing features.

  • INSPECTION

Formal inspection takes place, with attention paid to cleanliness, appearance, the quality of any repair work carried out and impeccable hand-finishing. This ensures that every item enstrusted to our care is returned to you in flawless condition.

  • PACKAGING

At Star, we know that effective packing is vital for your items secure delivery.